Leef — Early Access
Relief is here.
Leef is an AI-powered operations platform that handles guest communication, cleaner coordination, and maintenance triage — so you can stop living on your phone and start enjoying the income you built.
The problem
You got into short-term rentals for the income and the freedom. Instead you got a second job that starts at midnight and never stops.
Guest messages arriving at 2am asking where the WiFi is
Cleaners texting "I can't make it" two hours before checkout
Guests locked out on a Saturday night, calling in a panic
Juggling 5 different apps to manage one property
Complaints that need a real, warm, human response — not a template
Paying a co-host 15–20% of revenue just to have some peace of mind
Maintenance calls at midnight for things a guest could fix themselves in 60 seconds
The solution
A co-host that never sleeps, never misses a message, and knows your property inside out.
Leef learns your properties, your preferences, and your voice — then handles the entire operations layer so you only get pulled in when a real decision needs you. Guest communication, cleaner coordination, and maintenance triage. All in one place.
AI guest communication
Responds to guests in your tone, 24/7. Handles complaints, questions, and requests with warmth and judgment — not canned replies.
Cleaner coordination
Automated turnover scheduling, confirmation tracking, and backup alerts. Your cleaners stay on schedule — without you chasing them.
Maintenance triage
Leef knows the difference between a guest fix, a wait-until-morning, and a true emergency — and routes each one accordingly.
Smart escalation
Leef handles what it can. You only hear about the rest — a clean alert when a real decision is required, nothing more.
How it works
01
You onboard your property
Tell Leef about your property — WiFi, entry codes, thermostat quirks, cleaner contacts, house rules, your policies. Takes about 20 minutes. Once done, Leef knows your home better than most guests ever will.
02
Connect your Airbnb or VRBO inbox
Leef reads incoming guest messages and responds in your voice. You can review and approve, or set it to auto-send for routine communication. You stay in control of how much autonomy you give it.
03
Leef handles the daily load
Guest questions, check-in issues, cleaner coordination, complaint triage — Leef works through it all. Multi-step situations are tracked so Leef always knows what's already been tried before escalating.
04
You get pinged only when it matters
Access code still not working after troubleshooting? Hot water out? Guest demanding a refund? Leef escalates with full context — you never have to ask "what happened so far."
See it in action
It's 11:42pm. A guest messages. Here's what happens — without you lifting a finger.
Guest
The floors are really dirty — they don't look like they were mopped. We just checked in. This is not okay.
Leef — instant reply
Hi Sarah, I'm so sorry — this is not the experience we want for you at all. I've flagged this with the host right now and we'll be in touch within the hour with a resolution. Thank you so much for letting us know and for your patience.
Silent alert to you
Guest flagged floor cleanliness issue at check-in. Leef has responded warmly and bought time. Decision needed: authorize return cleaner ($50) or offer credit? Reply to decide.
Pricing
Starter
$99 / mo
Perfect for hosts with 1–3 properties getting started with AI operations.
- Up to 3 properties
- AI guest messaging
- Cleaner coordination
- Smart escalation alerts
- Property knowledge base
Most popular
Growth
$199 / mo
For hosts scaling from 4–10 properties who need full operational coverage.
- Up to 10 properties
- Everything in Starter
- Proactive guest messaging
- Multi-cleaner management
- Review response drafting
- Priority support
Pro
$349 / mo
For professional co-hosts and property managers running 10+ units.
- Unlimited properties
- Everything in Growth
- Maintenance contact routing
- Custom escalation rules
- Guest communication playbook
- Dedicated onboarding
A human co-host charges 10–20% of your rental revenue. On a property earning $5,000/month, that's up to $1,000/month — per property. Leef covers unlimited properties starting at $99/month total. Same peace of mind. A fraction of the cost.
Who it's for
The hands-on host
You manage 1–5 properties yourself and you're drowning in messages. You want the income without the 24/7 job.
The growing portfolio
You've scaled to 5–15 units and communication is becoming unmanageable. You need systems, not more apps.
The reluctant co-host
You're managing properties for others and spending too much time on repetitive communication that should be automated.
The lifestyle investor
You bought STR properties for passive income. Right now it's anything but passive. Leef gets you closer to the original vision.
Built by someone who lived it
"I was the co-host. I answered the 2am messages. I coordinated the cleaners. I de-escalated the difficult guests. I know exactly what this job costs you — and I built the tool I wish I'd had."
Lauren operated a housekeeping and guest relations business across 70 short-term rental units in Maui, Hawaii — managing everything from cleaner scheduling to complex guest communication at scale. She holds a graduate degree in counseling psychology, which shapes how Leef handles the human side of hosting: the frustrated guests, the unreasonable requests, the moments that need warmth and firmness in equal measure.
70 STR units
STR operator
Housekeeping business owner
MS Counseling Psychology
Maui, Hawaii
Ready to stop living
on your phone?
Join the waitlist. Early members lock in founding pricing — forever.
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